Account Manager - Insurance

Posted: 10/23/2022

About us

Great Lakes Insurance Services Group LLC is a small business in Batavia, NY. We are professional, customer-centric and supportive.

Our work environment includes:

  • Modern office setting
  • Casual work attire
  • On-the-job training
  • Safe work environment

This position has primary responsibilities of day-to-day servicing and direct support of commercial / personal lines accounts. Agency or insurance experience is required.


  • Process policy changes, amend coverage outlines, issue bonds, produce certificates of insurance.
  • Expected to quote, field underwrite and issue personal lines policies. Will have the opportunity to earn commission.
  • Required to answer phones and service accounts for clients.
  • Develop and maintain relationships with clients, carriers, and producers by providing a superior level of service.
  • Solid understanding of the agency management system, carrier websites, products, and coverages.
  • Work with multiple insurance carriers.

Why Us

  • Excellent benefits program.
  • Invested in the community.
  • Opportunity to grow and develop into new roles.
  • Support and training and learning / development.
  • Opportunity to earn commission.
  • Engage employees in decision making when it comes to workplace development.
  • Co-Workers with 1000s of years of combined experience & opportunity to collaborate with some of the best in the business.
  • Excellent top down and approachable leadership.

Must Haves

  • Property & Casualty Insurance License in NY
  • Willingness to obtain a property & casualty insurance license if you do not have one
  • Must be willing to learn from experienced members of the staff and take constructive criticism
  • Computer proficient and comfortable with changing technology
  • Excellent customer service skills and communication skills
  • Proficient in Microsoft and willing to learn a new Insurance Management System

Job Types: Full-time, Contract

Pay: $35,000.00 - $65,000.00 per year


  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance


  • 8 hour shift
  • Monday to Friday
  • No nights

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Batavia, NY 14020: Reliably commute or planning to relocate before starting work (Required)


  • Property & Casualty Insurance License (Required)