Service Writer and Warranty Clerk

Posted: 11/13/2022

Job Description
The service writer, warranty clerk will work on invoices to be sure they are complete, accurate and ready for submission either to the customer and/or warranty group for payment.
All lines for services must be complete, documented with legible notes and time punches. All parts used during repair should be on the proper line, identified and prices accurate from the original quotes.
Salary Range: $43000.00 - $55000.00 per year

Benefits - Dental, Vision and Health plans offered as well as 401k, commissions and much more! Apply to find out more.


  • Assign Work with Repair order to technicians based on workload and skill level.
  • Document Concern, Cause and Correction legibly on all repair orders
  • Lookup and Track Repair times using manufacturer and aftermarket systems for each concern.
  • Review technician notes, Parts on repair and all components of a repair order for completeness.
  • Build estimates for recommendations and repair.
  • Work with Ambassadors, Technicians and management to ensure timeliness and completeness of work being performed.
  • Call warranty companies for preauthorization before parts are ordered and work completed once quotes are complete.
  • Submission and tracking of payment to warranty companies and fleet vendors.
  • Work an assigned schedule based on management directives.
  • Additional duties as directed by management.

High School Diploma or equivalent required.
Previous experience with Chrysler, Dodge, Jeep and Ram (FCA, Stellantis) warranty, specifically in an an advisor, writer or warranty clerk role preferred but not required.
Valid and clean state drivers license.

Company Description
Castilone Chrysler Dodge Jeep Ram is located in the center of the city at 306 W Main St Batavia NY 14020. We are one of the Areas prominent Chrysler, Dodge, Jeep, RAM and used vehicle dealers.

Job Type: Full-time

Pay: $43,000.00 - $55,000.00 per year